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How do I download all of my pictures from the cloud?
ROBCAR2
Member

Please explain to me how to properly get all my pictures (aprox 8gig) downloaded off the cloud to my computer.  I have tried several times by selecting them all and they pressing download.  It appears to be downloading; however when it is all down it has just left a zip file on my computer which appears to be empty.  At least that is what the computer is saying.  I even tried downloading just one picture but it still tries to use the zip file process which doesn't make sense to me.  I have also downloaded the app onto my computer but there isn't even an option to view or work with the pics.  It only seems to be something to sync with?  Seems this is a common problem and definitely not user friendly!

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Re: How do I get all my pictures downloaded of the cloud on to my computer?
vzw_customer_support
Customer Support

I know how important it is to keep a safe copy of your precious memories, allow me to provide a link with information to download your picture to your computer ROBCAR2. You indicate that you have already installed the Verizon Wireless Desktop Application, please visit this link for steps to download/restore your pictures to your computer: http://spr.ly/6580BCaup


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I get all my pictures downloaded of the cloud on to my computer?
Ann154
Expert
Expert

Others on this community forum have mentioned it is better to select smaller groups of the items instead of all of them to download and they will download as a zip file.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I get all my pictures downloaded of the cloud on to my computer?
vzw_customer_support
Customer Support

I know how important it is to keep a safe copy of your precious memories, allow me to provide a link with information to download your picture to your computer ROBCAR2. You indicate that you have already installed the Verizon Wireless Desktop Application, please visit this link for steps to download/restore your pictures to your computer: http://spr.ly/6580BCaup


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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