Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer! Jump to solution.
How do I get my photos back, I paid for the storage? None are visable now?
BARBYHART1
Member
‎03-13-2018 04:19 AM

I do not recall a notification on the contents being removed. I did sign up for the storage, can my photos be restored?

Labels (1)
Labels
0 Likes
Reply
1 Solution

Correct Answers
Correct Answer! Jump to solution.
Re: How do I get my photos back, I paid for the storage? None are visable now?
jav6
Sr. Member
‎03-13-2018 07:40 AM

You may need to call Customer Service, 800-922-0204 or *611 to see if they are still in the archives.

...Just another VZW customer...trying to offer some assistance...

View solution in original post

0 Likes
Reply
2 Replies
Correct Answer! Jump to solution.
Re: How do I get my photos back, I paid for the storage? None are visable now?
jav6
Sr. Member
‎03-13-2018 07:40 AM

You may need to call Customer Service, 800-922-0204 or *611 to see if they are still in the archives.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Reply
Correct Answer! Jump to solution.
Re: How do I get my photos back, I paid for the storage? None are visable now?
richs007
Verizon Employee
‎03-14-2018 12:57 PM

Once the cloud service is removed from your mobile number you have 30 days to put a cloud service back on your mobile number and have support pull them out of the archive.  Please call support at 800-922-0204 to see if the archive exists.

0 Likes
Reply