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How do I restore my backed up texts?
WEEBLEK
Member

I lost my text messages from the cloud, phone, everywhere. Text is greyed out in restore. I have never deleted these because they are very important.  How do I retrieve them from wherever they went.

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Re: I lost my text backup and text is greyed out on restore. They are gone from everywhere in my phone. How do I get them back?
vzw_customer_support
Customer Support

WEEBLEK, we do want you to be able to get all your text. We are here to help you with that option. What model phone do you have? Are you using Verizon Messages on your phone? We ask because that app can help load any saved text messages as well.

 

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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