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How do I transfer items from cloud to my phone after a hard reset?
CARSMAR86
Member

How do I retrieve/transfer items from the cloud back to my phone after a hard reset? I can access and see all my stuff from my computer, but I can't get it back to my phone.

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Re: how do I transfer items from cloud to phone after hard reset?
NJ-Magicman
Member
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Re: how do I transfer items from cloud to phone after hard reset?
vzw_customer_support
Customer Support

Carsmar86I’m sorry you had to master reset your phone but so glad to learn you can see everything on your computer. We can certainly help you get the information back to your phone. What phone do you currently have so I can get you the instructions? http://vz.to/1YAlEJtDeloresK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how do I transfer items from cloud to phone after hard reset?
NJ-Magicman
Member
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