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How do I view saved messages?
kari_cawley
Member

i had messages backed up on your app 'backup assistant plus'

now that ive been converted to the 'cloud' im wondering where those messages are?

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Re: saved messages
vzw_customer_support
Customer Support

Thanks for reaching out today kc819. I would be happy to help. Were these text messages? Have you been able to access the Verizon Cloud from a PC or Laptop? Here's a link all about our cloud services:https://www.verizonwireless.com/solutions-and-services/verizon-cloud/


JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: saved messages
kari_cawley
Member

ou have 15 minutes to un-mark this discussion as a question if you didn't mean to mark it as such.

what does that mean??

i thought i ask this question to the verizon experts?

did i not?

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Re: saved messages
Ann154
Expert
Expert

You posted your question on the Verizon Wireless Community forum which is a peer to peer community forum where customers can engage with other customers for answers and advice about their devices and services.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: saved messages
vzw_customer_support
Customer Support

Thanks for reaching out today kc819. I would be happy to help. Were these text messages? Have you been able to access the Verizon Cloud from a PC or Laptop? Here's a link all about our cloud services:https://www.verizonwireless.com/solutions-and-services/verizon-cloud/


JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: saved messages
TxFig
Member

This is NOT an answer.  #Fail

 

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