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How do i mass delete duplicates of pictures on my cloud??
ROBOLT9
Newbie
‎12-01-2016 11:21 AM

I have ten duplicates of every picture and theres no prompt to delete all duplicates in the options....Any help would be greatly appreciated!!

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Re: How do i mass delete duplicates of pictures on my cloud??
vzw_customer_support
Customer Service Rep
‎12-03-2016 11:33 AM

ROBOLT9, we are here to make this process easier for you. I can understand how deleting all of these photos individually would take forever. Do you have access to a computer? Doing this on the Verizon Cloud will be much easier. https://www.verizonwireless.com/solutions-and-services/verizon-cloud/ Notice the section "Install Verizon Cloud".

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do i mass delete duplicates of pictures on my cloud??
AIREAC0DE
Enthusiast - Level 1
‎12-04-2016 06:04 AM

I am in the cloud app and still won't delete the multitude of photos I wish to remove. It keeps saying "cannot find photo" but it is still showing up , and my space hasn't restored or updated.

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Re: How do i mass delete duplicates of pictures on my cloud??
vzw_customer_support
Customer Service Rep
‎12-06-2016 06:20 AM

AIREAC0DE, we want managing your media online at Verizon Cloud to be simple. Are you deleting those photos online at the Verizon Cloud http://vz.to/2c5YOuT or directly on your device? Which make/model phone do you have?



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do i mass delete duplicates of pictures on my cloud??
rv0977
Enthusiast - Level 1
‎08-25-2020 02:00 PM

This still does not show how to delete duplicate photos..   please just provide steps. your link is to the general cloud.. nothing on duplicate removal.

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Re: How do i mass delete duplicates of pictures on my cloud??
KH-Michael
Moderator
Moderator
‎08-25-2020 02:05 PM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: How do i mass delete duplicates of pictures on my cloud??
vzw_customer_support
Customer Service Rep
‎08-25-2020 02:07 PM

I know that I would also be looking to delete duplicate photos stored in my Verizon Cloud, rv0977. While there is not a specific set of steps to remove duplicated specifically, the steps found here will help guide you to delete photos you've selected; From the website: https://www.verizon.com/support/knowledge-base-126145/ From the Verizon Cloud app: https://www.verizon.com/support/knowledge-base-78488/

Let me know if this helps.

 

JosephB_VZW

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