Do you mean from Verizon Cloud? If trying to restore to your phone, you can open the Cloud app, press the menu button on the top-left, then select Tools > Restore, then select which content you want restored. If trying to retrieve on a computer, then from the menu bar at the top of the Verizon Wireless website, navigate to My Verizon > My Plan & Services > My Cloud Media & Contacts, then select the type of content to retrieve, click the check mark icon on the top-right, select the items you want to re-download, then press the download button on the top-left (appears as a down arrow).
Saving your content and being able to access the content is important, CARSUM72. We definitely want to make sure you can retrieve all backed up data. Just to verify, is the content saved on the Verizon Cloud? What content are you trying to access? What happens when you restored your content, http://spr.ly/65888WMz2.
DanielleR_VZW
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