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How do stop premium cloud service
LYLNOZ78
Newbie

How do I stop Cloud premium service and still keep the free service

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Re: How do stop premium cloud service
JasonB_VZW
Verizon Employee

Based on the service plans available, Verizon Cloud has two levels: Premium and Free:

Premium -> Allows all features of the product to be available, all available Data Classes for Backup and Sync, share and editing options, Music Playback, and preview new features in a pre-release sections called "Beta Labs".

Free -> Sync you local contacts only between device and Cloud storage.

Both allow access to your Cloud via a Web Portal to manage content.

 

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Re: How do stop premium cloud service
Ann154
Super User
Super User

Was that answer valid in 2017 when the OP asked their question? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do stop premium cloud service
vzw_customer_support
Customer Support

We are concerned to learn that you would like to stop your Verizon Cloud account, please take a moment to review the benefits of having our information stored in the link below:

https://www.verizonwireless.com/support/verizon-cloud-faqs/

If you would like to remove this feature, you can do it via My Verizon in the link below:

https://m.vzw.com/m/huRe

MariaV_VZW

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Re: How do stop premium cloud service
JasonB_VZW
Verizon Employee

Not per se, as there were "Cloud at no extra charge options" then based on wireless plan, as there are now.
The point of my posting to a 3-yr old topic was that often I see people comment on old topics with the same issue they have now, so I left this here as a current update to that old question, should a searcher seek to know.
Now when someone has the same question, they will see the current answer.

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