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How long do items remain in cloud after deletion from phone
will19380
Enthusiast - Level 2
‎05-10-2017 04:06 PM

How long do items remain in the cloud after deleting from phone? Or is it better to delete from phone then cloud, or cloud then phone. I want them removed from both locations.

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Re: How long do items remain in cloud after deletion from phone
vzw_customer_support
Customer Service Rep
‎05-12-2017 04:15 PM

That is a good question, will19380 and I’m happy to help you today. We want to be sure you are able to remove any item from both your device and the Cloud.

Our recommendation is to remove any information from your device first and then delete the backed up files from the Cloud. I have included details on how to remove any stored media from the Verizon Cloud here http://vz.to/2gZUL1a  Please reach back out to us for clarification on any of this information and we will be ready to continue helping.

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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