That is a good question, will19380 and I’m happy to help you today. We want to be sure you are able to remove any item from both your device and the Cloud.
Our recommendation is to remove any information from your device first and then delete the backed up files from the Cloud. I have included details on how to remove any stored media from the Verizon Cloud here http://vz.to/2gZUL1a Please reach back out to us for clarification on any of this information and we will be ready to continue helping.
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