I was just told about Verizon Cloud a week ago when I talked to a representative about buying a new phone. My current phone is full of pictures and videos. He told me to backup everything to the cloud so I could easily install everything on to my new phone. He said that it would take a while for the backup. This afternoon it will be a week and it's still not showing as being done. Has anyone else had this problem and if so how did you deal with it? I want to activate my new phone but I can't until the backup is done. Thanks
Back up your files and photos to a PC then save to whatever service you want. Or save to PC and move to new phone. You can also backup using a much better and reliable service with fewer limitations and a lot less cost (normally free) like MS OneDrive or Google Drive or Dropbox. Verizon cloud is a bit unstable, will hang up, stutter and pause, save some, delete some, take forever, and is generally to be avoided.