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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How to start a backup of photos on phone to the cloud without access to the phone app?
gehease
Member

I've locked out my phone and don't remember my backup pin.  My phone will factory reset automatically after 10 failed pin attempts.  Is there a way to initiate a backup of photos on my phone using my online cloud account or the cloud desktop app?  When logging into my online or desktop cloud account, I can see currently backed up photos and download them to my computer, but they are old photos.  So I don't think I have photo backup enabled on my device right now.  I've downloaded the photos and deleted the content from the cloud to make space for new photo backup.  I just don't know how to initiate a backup remotely without accessing the cloud app on the phone, which I don't have access to.

The device is a Samsung Galaxy S5 in case you need to know.

Thanks for any help you can provide.

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