I downloaded the cloud app to my phone to backup my contacts and photos/videos a few days ago, I did this because Verizon said I have to or I'll lose everything on june 29, everytime I click on the app now it tells me it's backing up my stuff and has 300 minutes remaining, I leave it open all night and it still says the same thing everytime I click on it...when will it finish?! I only have a couple hundred pics!
Thank you for reaching out to us, hollyblythe11. Do you normally use Verizon Cloud to backup your information or do you use iCloud?
MahrizaM _VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I never would back up anything because I always just uploaded them to my computer. But I got a text message saying stuff would be erased if I didn't back stuff up, so I clicked on the given link and followed the instructions.