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Correct Answer!
I am having difficulty accessing the cloud and ALL my pictures are there. i need to access them for my Online Business!
SUSODO53
Member
‎01-26-2017 05:18 AM

I am getting a black box that says "Authenticating" and I cannot progress any further. I have gotten past the point where it asks if I want to backup Contacts, Photos, etc., and have entered my email address. After this point(which took me three hours to get to), I have nothing. I REALLY need to get to my Pictures.

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Correct Answer!
Re: I am having difficulty accessing the cloud and ALL my pictures are there. i need to access them for my Online Business!
yarelim_vzw
Verizon Employee
‎01-31-2017 04:41 PM

SUSODO53​

I understand that this is definitely an urgent matter for your business. We want to make sure that you were able to get the help you needed with Verizon Cloud. Please keep us posted if you have any additional questions.

yarelim_vzw

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