Yes I went through the exact same process as the original poster. Even tried deleting and re-downloading the app. I get stuck on the backup screen there are no options to do anything else but exit the app.
Sent from my Verizon, Samsung Galaxy smartphone
EMIBON96, it’s so important to be able to access the Verizon cloud. Do you have an active line with Verizon for this iPad or is it WiFi only? What is the specific error message you are getting when entering your email? Have you tried entering an alternate email for the setup? We can always correct the email after if it goes through. Have you tried setting up the Verizon cloud while connected data and WiFi? Have you tried accessing your Verizon cloud from a computer? Here is more information on how to do that and the Verizon Cloud until we get this resolved:
Please keep us updated. Thank you for your patience.
Start a new topic or ask questions in the open forum.
