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I am unable to restore my contents
808girl
Member

Just got a new phone. Trying to restore all my contents.  Which there is.  However it won't let me.  It keeps advising content restore fail. Why is it doing that?

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Re: I am unable to restore my contents
vzw_customer_support
Customer Support

Congrats on the new phone 808girl. I know that getting the content over to the new phone is important for you and we want to make that happen. Let’s look into the account to see what’s going on. What’s the make/model of the phone? Are you on WiFi processing this option of restore or using your Verizon Data?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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