Correct answers are available for this post. Jump to solution.
I have an active account but removed 3 of 5 phones so how do I access my items on the cloud on one of the cancelled phones?
JOHHIL17
Newbie
‎12-27-2017 02:43 PM

How do I access content from the cloud if I cancelled 3 of 5 phones on my account?

Labels (1)
Labels
0 Likes
Reply
1 Solution

Correct answers
Correct answers are available for this post. Jump to solution.
Re: I have an active account but removed 3 of 5 phones so how do I access my items on the cloud on one of the cancelled phones?
Ann154
Super User
Super User
‎12-27-2017 02:56 PM

You don't. You should have downloaded that information before you canceled the line.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Reply
2 Replies
Correct answers are available for this post. Jump to solution.
Re: I have an active account but removed 3 of 5 phones so how do I access my items on the cloud on one of the cancelled phones?
Ann154
Super User
Super User
‎12-27-2017 02:56 PM

You don't. You should have downloaded that information before you canceled the line.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct answers are available for this post. Jump to solution.
Re: I have an active account but removed 3 of 5 phones so how do I access my items on the cloud on one of the cancelled phones?
richs007
Verizon Employee
‎01-05-2018 08:15 PM

Ann154​ unfortunately provided the correct answer.  If it's been less than 30 days, you can re-establish post paid service and have the archived content restored to the new numbers.

0 Likes
Reply