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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I have surface 4 Pro, my desktop app does not take me to my cloud, I have tried to download a new app but want work. thanks
jgoodwin27317 We certainly want you to have access to your Cloud account. What app are you adding? What happens when you try to get to the Cloud? Have you tried a different browser?
DeloresK_VZW
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Are you signing into the Verizon Cloud with a username/phone number of a device with the Cloud service? The Verizon Cloud desktop app should ask for login/password and answer to a secret question if a new device.