I have been with Verizon for a long time and I am very upset that they deleted my photos from the cloud. I upgraded form the 5 gig to 25 gig in Sept 2017. Not sure why my stuff got deleted. I was even told by others that Verizon was able to get their photos back afetr upgrading to this new paid cloud. I need mine back ASAP. This is crazy.
Have you called 800-922-0204 or *611 for help?
We understand the importance of getting your photos back, UONPIT33. Please check your inbox for additional information.
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Yes and they said that I never had anything in the cloud
I am still waiting for a call
You can get the content back if it has been less than 30 days since the cloud service was removed from y9our mobile number if you put a cloud service back on your account. If support is saying an archive doesn't exist then that would mean it has been more than 30 days and the content is deleted.