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I recently switched to a prepaid plan.
Ms_Terree
Member

So any content backed up previouly to the cloud is not available now?

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Re: I recently switched to a prepaid plan.
vzw_customer_support
Customer Support

If your My Verizon account is set up with a user name and it has been less than 30 days, you should be able to access your cloud content that way.


NoahS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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