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Is there any way to restore photos deleted from the Cloud months ago?
dbmarkl
Member

Is there any way to restore photos deleted from the Cloud months ago?

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Re: Deleted Photos
vzw_customer_support
Customer Support

That is a good question, dbmarkl and I’m happy to help you today. We want to be sure you are aware of what you can do to restore photos that were deleted from the Cloud service.

I have included details on how you can restore deleted files here http://vz.to/2rRiWr5 Please reach back out to us for clarification on any of these steps and we will be ready to continue helping.

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

Re: Deleted Photos
vzw_customer_support
Customer Support

That is a good question, dbmarkl and I’m happy to help you today. We want to be sure you are aware of what you can do to restore photos that were deleted from the Cloud service.

I have included details on how you can restore deleted files here http://vz.to/2rRiWr5 Please reach back out to us for clarification on any of these steps and we will be ready to continue helping.

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

Re: Deleted Photos
dbmarkl
Member

Hi Steve,

I have tried the Trash option. It seems that you can only restore deleted items in the Trash back 3 months. The photo I am looking for was deleted over a year ago. Is it possible to retrieve a photo from that long ago?

Sent from my Verizon ASUS tablet

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Re: Deleted Photos
amberf_vzw
Verizon Employee
Oh no Dbmarkl. I am sad to tell you that you will not be able to restore those photos. I wish I could do more. Was there anything else I can help you with?


AmberF_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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