Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Looking at cloud of my other phones
GLEFUL96
Member

I'm signed into my account. I click on my device but the cloud always shows just the primary line. How do I get to the cloud for my line? I clicked on my device. then on my cloud but it always defaults back to the primary line. My cloud is full, I'm trying to delete stuff I don't need.Verizon Cloud

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct Answers
Re: Looking at cloud of my other phones
tikibar1
Sr. Leader
Sr. Leader

Each line needs it's own My Verizon account to access line-specific things like Cloud backup.

View solution in original post

0 Likes
Re: Looking at cloud of my other phones
tikibar1
Sr. Leader
Sr. Leader

Each line needs it's own My Verizon account to access line-specific things like Cloud backup.

0 Likes
Re: Looking at cloud of my other phones
NJMagicman
Novice

@gleful96 - Log into the website using your phone number and MyVerizon password instead of the username.  @tikibar1 is right.  You can't log in with one set of credentials and 'hop' over to another cloud account without logging in with that cloud account's credentials.

0 Likes