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My device was stolen. How do I access Verizon Cloud without it?
mrstrucker
Member

My Galaxy Note4 was stolen yesterday. I have suspended service and filed a claim with insurance however I am hoping somehow I can retrieve all my pictures and contacts. I had Verizon cloud on my phone and should have backed up but I don't know where to locate this. When I go to cloud on the website it is only showing the main phone on our plan and nothing for this line?

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Re: Stolen phone trying to access Verizon cloud
Snn5
Sr. Leader

My Verizon Online Sign In - Verizon Wireless

Try that link and log in.  You can also download the desktop app, but you might need an authorization PIN sent to you, which goes to the phone, that you don't have.

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Re: Stolen phone trying to access Verizon cloud
Snn5
Sr. Leader

My Verizon Online Sign In - Verizon Wireless

Try that link and log in.  You can also download the desktop app, but you might need an authorization PIN sent to you, which goes to the phone, that you don't have.

0 Likes