Accessibility Resource Center
Skip to main content
Shop
Shop
-
Shop all
- Deals Deals
- Devices Devices
-
Accessories
Accessories
Accessories
- Shop all accessories
-
Phone accessories
Phone accessories
Phone accessories
-
Tablet accessories
Tablet accessories
Tablet accessories
-
Watch accessories
Watch accessories
Watch accessories
- Charging
- Audio
- Gaming
- Smart home
- Holiday store
- Deals
-
Plans
Plans
Plans
- Shop all plans
- Unlimited
- International services
- Connected devices
-
Those who serve
Those who serve
Those who serve
- Student plans
-
Other plans
Other plans
Other plans
- Bring your own device
- Home Home
- Prepaid Prepaid
- Entertainment Entertainment
-
Apps & add-ons
Apps & add-ons
Apps & add-ons
-
Business
Why Verizon
Support
Support
Choose your cart
Choose your cart
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
$500 via promo credit when you add a new smartphone line with your own 4G/5G smartphone One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans between 11/15/22 and 1/4/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. See vzw.com/bring-your-own-device for details. Excludes Verizon Prepaid plans.
$899.99 (128 GB only) device payment purchase or full retail purchase w/ new or upgrade smartphone line on One Unlimited for iPhone (all lines on account req’d on plan), 5G Do More, 5G Play More or 5G Get More plans req’d. Less $899.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Excludes Verizon Prepaid plans.
$899.99 (128 GB only) device payment purchase or full retail purchase w/ new or upgrade smartphone line on One Unlimited for iPhone (all lines on account req’d on plan), 5G Do More, 5G Play More or 5G Get More plans req’d. Less $899.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Excludes Verizon Prepaid plans.
end of navigation menu
- Verizon Community
- Services
- Verizon Cloud
- My wife and I just got a "Welcome to Verizon Cloud...
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
More Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Correct Answer!
My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We both got the same message that reads:
VZW FREE MSG: Welcome to Verizon Cloud! Complete your setup and activate your 30 day free trial. go.vzw.com/GetCloudApp
Neither of us signed up, so if its just promotional, it seems strange that it would be "welcoming" us. Anyone else get this? Or should I be worried?
5 Replies
Correct Answer!
Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you recently activate new phones or an account with Verizon Wireless?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Correct Answer!
Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nope! No recent changes.
Correct Answer!
Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
shieldstas, It's essential that you only have the services that you need. Please reply to my Private Message so we can look at what's going on.
Joel_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Correct Answer!
Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Even though you haven't activated a Verizon Cloud subscription service, your contacts may be stored for you at no charge in the Verizon Cloud. Have you ever had the Verizon Cloud app on your phone(s)? The message may just be the result of a marketing push.
...Just another VZW customer...trying to offer some assistance...
Correct Answer!
Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, double check your account with the person who sent you the private message. We don't want you to be paying for something you don't use.
Follow Verizon
Follow Verizon Fios