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My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
shieldstas
Member

We both got the same message that reads:

VZW FREE MSG: Welcome to Verizon Cloud!  Complete your setup and activate your 30 day free trial. go.vzw.com/GetCloudApp

Neither of us signed up, so if its just promotional, it seems strange that it would be "welcoming" us.  Anyone else get this? Or should I be worried?

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Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
Ann154
Expert
Expert

Did you recently activate new phones or an account with Verizon Wireless?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
shieldstas
Member

Nope!  No recent changes.

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Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
vzw_customer_support
Customer Support

shieldstas, It's essential that you only have the services that you need. Please reply to my Private Message so we can look at what's going on.

Joel_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
jav6
MVP
MVP

Even though you haven't activated a Verizon Cloud subscription service, your contacts may be stored for you at no charge in the Verizon Cloud. Have you ever had the Verizon Cloud app on your phone(s)? The message may just be the result of a marketing push.

...Just another VZW customer...trying to offer some assistance...
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Re: My wife and I just got a "Welcome to Verizon Cloud" text but we didn't activate this service.. Should I be concerned?
richs007
Verizon Employee

Yes, double check your account with the person who sent you the private message.  We don't want you to be paying for something you don't use.

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