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Not all content backing up
Kayla628
Member

I’m trying to backup all of my photos and videos to cloud but not all are backing up. I have 6100+ photos and videos on my phone but cloud says only 5519 are backed up. How can I figure out which ones haven’t backed up, so I can make sure I don’t lose over 600 items? 

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Re: Not all content backing up
vzw_customer_support
Customer Support

Thank you for reaching out to us today, it's important to keep your memories. Have you checked how much more room you have in your cloud storage? *Gen

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