Not all content backing up
Kayla628
Newbie

I’m trying to backup all of my photos and videos to cloud but not all are backing up. I have 6100+ photos and videos on my phone but cloud says only 5519 are backed up. How can I figure out which ones haven’t backed up, so I can make sure I don’t lose over 600 items? 

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Re: Not all content backing up
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us today, it's important to keep your memories. Have you checked how much more room you have in your cloud storage? *Gen

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