Not all of my contacts are backing up through the Cloud.
Xumahare
Enthusiast - Level 1

Samsung Galaxy S5

I've been trying to get my contacts to sync with the Cloud, and it only seems some of them have saved, and I can't see a pattern as to who was saved and who wasn't.

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Re: Not all of my contacts are backing up through the Cloud.
Ann154
Community Leader
Community Leader

Any contacts saved as Google contacts and other email accounts contacts will not backup to the Verizon Cloud.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Not all of my contacts are backing up through the Cloud.
Ann154
Community Leader
Community Leader

Any contacts saved as Google contacts and other email accounts contacts will not backup to the Verizon Cloud.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Not all of my contacts are backing up through the Cloud.
Xumahare
Enthusiast - Level 1

That's actually really stupid.

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Re: Not all of my contacts are backing up through the Cloud.
Snn5
Legend

Google isn't Verizon and vice versa.  If you want Verizon to back up your contacts, you need to export your Gmail contacts and import them into the phone or Verizon, as Verizon backs up phone contacts, not contacts from other competing accounts.

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