Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Not all of my contacts are backing up through the Cloud.
Xumahare
Member

Samsung Galaxy S5

I've been trying to get my contacts to sync with the Cloud, and it only seems some of them have saved, and I can't see a pattern as to who was saved and who wasn't.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Not all of my contacts are backing up through the Cloud.
Ann154
Expert
Expert

Any contacts saved as Google contacts and other email accounts contacts will not backup to the Verizon Cloud.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Not all of my contacts are backing up through the Cloud.
Ann154
Expert
Expert

Any contacts saved as Google contacts and other email accounts contacts will not backup to the Verizon Cloud.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Not all of my contacts are backing up through the Cloud.
Xumahare
Member

That's actually really stupid.

0 Likes
Re: Not all of my contacts are backing up through the Cloud.
Snn5
Sr. Leader

Google isn't Verizon and vice versa.  If you want Verizon to back up your contacts, you need to export your Gmail contacts and import them into the phone or Verizon, as Verizon backs up phone contacts, not contacts from other competing accounts.

0 Likes