Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post. Jump to solution.
Not all of my contacts are backing up through the Cloud.
Xumahare
Enthusiast - Level 1
‎06-26-2015 04:57 PM

Samsung Galaxy S5

I've been trying to get my contacts to sync with the Cloud, and it only seems some of them have saved, and I can't see a pattern as to who was saved and who wasn't.

Labels (1)
Labels
0 Likes
Reply
1 Solution

Correct answers
Correct answers are available for this post. Jump to solution.
Re: Not all of my contacts are backing up through the Cloud.
Ann154
Super User
Super User
‎06-26-2015 05:09 PM

Any contacts saved as Google contacts and other email accounts contacts will not backup to the Verizon Cloud.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Reply
3 Replies
Correct answers are available for this post. Jump to solution.
Re: Not all of my contacts are backing up through the Cloud.
Ann154
Super User
Super User
‎06-26-2015 05:09 PM

Any contacts saved as Google contacts and other email accounts contacts will not backup to the Verizon Cloud.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Reply
Correct answers are available for this post. Jump to solution.
Re: Not all of my contacts are backing up through the Cloud.
Xumahare
Enthusiast - Level 1
‎06-26-2015 05:11 PM

That's actually really stupid.

0 Likes
Reply
Correct answers are available for this post. Jump to solution.
Re: Not all of my contacts are backing up through the Cloud.
Snn5
Legend
‎06-26-2015 05:25 PM

Google isn't Verizon and vice versa.  If you want Verizon to back up your contacts, you need to export your Gmail contacts and import them into the phone or Verizon, as Verizon backs up phone contacts, not contacts from other competing accounts.

0 Likes
Reply