Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I did not buy VZ Cloud storage plan. I had pics from 2/2016 in the original free cloud THAT I NEED FOR A LEGAL CASE!
Where are the photos? I have been a Verizon Customer since 1999. SERIOUSLY HATE VERIZON. Give me access to my photos. How?
Why didn't you download the pictures before the free cloud access expired?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thank you for your loyal service over the last two decades, DOB11050. I certainly understand that your media is important, especially for a court case. A few months ago we sent a series of text and email messages to our customers who had the free Verizon Cloud storage to advise this is being changed to premium storage. In order to retain your information the Cloud feature needed to be updated to a premium feature. If this was not completed by the date advised in the messages the cloud feature/content was removed. The good news is, if it has been less than 30 days since this was removed we will be able to add a premium cloud feature and restore your content. I have sent a private message in order to further assist you. I look forward to your reply.
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