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OOPs, something went wrong. I'm trying to access my files in Cloud and I keep getting this message. Help?
MagicArtist
Member

I'm simply trying to access my backed up files from my computer. I keep getting this message. Help, please.

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Re: OOPs, something went wrong. I'm trying to access my files in Cloud and I keep getting this message. Help?
yotarolla73
Novice

sorry to break it to you, but many of us here have been experiencing this issue since January 27th, with no resolution in sight.....we are approaching 3 months without cloud service and as I am near/at my limit of free cloud storage on the unlimited plan, I keep getting messages to buy more storage.

And Verizon wonders why they are hemorrhaging customers to Sprint and At&t when they product costs twice as much in a year and they can't even back up people's data properly.

As soon as/if I get access to my data, I am gone, too, and I've been a customer since 1999

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Re: OOPs, something went wrong. I'm trying to access my files in Cloud and I keep getting this message. Help?
vzw_customer_support
Customer Support

MagicArtist, we're here to help you get this resolved. I've sent you a private message in your inbox. Please double-check your inbox and respond accordingly for further assistance.

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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