$500 via promo credit when you add a new smartphone line with your own 4G/5G smartphone One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans between 11/15/22 and 1/4/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. See vzw.com/bring-your-own-device for details. Excludes Verizon Prepaid plans.
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Thank you for reaching out to us today. We would be happy to help in any way we can to find out how your information can be recovered. When was the last time you were able to back up your phone and review your backups?