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Old logon since update
DAJoYoung
Member

The last major update my Verizon iCloud defaults to the user of the salesman set up my account Verizon store told me to change my password on my computer which I did I just trying to back up my iCloud account and it is user name keeps popping up and of course my password will not work with his username how do I put my username backing in?

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Re: Old logon since update
vzw_customer_support
Customer Support

DaJoYoung I can only imagine how frustrating this must be. You can do one of 2 things. You can use your phone number as the user id or you can change it. To change it, click the following link: http://spr.ly/658887o9m follow the Edit User ID under #3.

DeloresK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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