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Only Contacts available as backup option on Galaxy 5
DXKUBL
Member

When I go to the Cloud on my Galaxy 5, the only option that I have to back up is the contacts. I do not even see backing up my photos, texts, music, etc. as options. Why?

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Re: Only Contacts available as backup option on Galaxy 5
Acrillix
Sr. Member

Ensure the application is up to date. That is definitely not normal. I cannot think of anything off the top of my head. I would ensure you have the available space.

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Re: Only Contacts available as backup option on Galaxy 5
MiiHere
Leader

Do as suggested and go to the playstore and make sure your apps are up to date. Open the Cloud and click on the 3 lines. Go to settings>what to back up. Do you see the option to select other things like photos, videos, music, documents, messages and call history? Select what you want and hit ok.

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