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Photo backup
Ewfessler
Member

Why won't the cloud backup all my photos on my phone. Just installed the cloud and it only backed up the 3 resent photos

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Re: Photo backup
yotarolla73
Novice

Verizon's cloud has been down since January 27th.

I would suggest using google cloud.

Verizon has been nothing but a huge disappointment in how they've been handling this issue

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Re: Photo backup
vzw_customer_support
Customer Support

Ewfessler,

We want to ensure you're able to backup all of your photos to the Cloud. We can help. We just need a few details first. What's the make and model of your phone? Are the older photos contained in the same folder as the three most recent photos that backed up? Lastly, does your device have a SD card?

EbonyR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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