Only contacts are backing up to cloud. I checked app permission, selected photosand documents in cloud. Still nothing, cloud says "no accessible photos... when added.. will back up automatically". How do i fix this??
Content is backed up from specific locations on the phones. If the photos you're trying to back up are in those locations, reach out to support via chat or phone or send an email to the developers at verizoncloud @ verizonwireless.com (be sure to include your mobile number so they can check some things for you)
From the Verizon Cloud FAQ page (https://www.verizonwireless.com/support/verizon-cloud-faqs/😞
Verizon Cloud backs up from multiple locations depending on the device type.
Content Type Stored Location on Device
|Contacts||Phone or Contacts app|
|Messages1||Messaging, Messages or Text app|
|Call Logs1||Call History or Recent tab in the Phone app|
|Photos and Videos||Android (both internal + external removable memory)|
|Music2||Android (both internal and external removable memory)|
|Documents2||Microsoft® Office documents (PDF, PPT, PPTX, DOC, DOCX, XLS and XLSX) located anywhere on the device will be backed up|
1 Messages and call logs can't be backed up from or restored to iOS devices.
2 Music and documents stored on Verizon Cloud can be streamed and accessed by using the Verizon Cloud app on iOS devices, but music and documents can't be backed up from or downloaded to iOS devices.
3 Root on a smartphone or tablet is equivalent to a C: drive on a computer; it's the highest folder level.