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Photos stored on the Verizon Cloud are unable to be deleted.
SALAPP45
Newbie
‎03-22-2018 11:24 AM

photos stored on the Verizon Cloud are unable to be deleted.  Telling me the file cannot be found and may have been deleted from another device.  Help?

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Re: photos stored on the Verizon Cloud are unable to be deleted. Telling me te file cannot be found and may have been deleted from another device. Help?
vzw_customer_support
Customer Service Rep
‎03-22-2018 11:29 AM

I know how important it is to be able to manage your data on Verizon Cloud. I'm sorry you're having trouble with it, SALAPP45. I'm eager to help get this resolved. 

 

Can you tell me if you are trying to find and delete your photos, or are you trying to retrieve photos? When was the last time you were able to manage successfuly? What make/model phone(s)? Please share details to better assist you. 

 

VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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