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Preview photos in the cloud

Photo files are available on the cloud, but all I can see is the file name with no preview feature.  Can't find any settings to change that.  Kind of pointless if you can't see what the photos look like.  What's the fix?

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Re: Preview photos in the cloud

If you are talking about the cloud website, try clearing your browser's cache and reloading it again.  I see thumbnails for my photos. If that doesn't work, it would be helpful if you posted a screenshot so we can see what you are seeing.

Re: Preview photos in the cloud
Customer Support

David, I am a big cloud user and I know it’s important that you are able to see your pictures. We are here to help you. I think in your case we need to take a closer look at your account and how it is set up. Please send us a private message by visiting our Facebook page or sending us a DM to ______@VZWSupport on Twitter. This way we can further assist you.

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!