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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
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Recover SMS
lcastineira
Member
‎09-29-2017 04:50 PM

I recently deleted SMS  messages which I need for costody of my child. Help please

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Re: Recover SMS
vzw_customer_support
Customer Support
‎10-01-2017 04:59 PM

Hello lcastineira. I regret to hear that your text messages were deleted. That is alarming, especially when you require them for legal purposes. Regrettably, there is no way to retrieve a deleted text message, however, do you recall if you have our Verizon messages? This is a great way to back up your text messages for 90 days. Learn more here: https://www.verizonwireless.com/support/verizon-messages-faqs/

 

 

KristieQ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Correct Answer! Jump to solution.
Re: Recover SMS
vzw_customer_support
Customer Support
‎10-01-2017 04:59 PM

Hello lcastineira. I regret to hear that your text messages were deleted. That is alarming, especially when you require them for legal purposes. Regrettably, there is no way to retrieve a deleted text message, however, do you recall if you have our Verizon messages? This is a great way to back up your text messages for 90 days. Learn more here: https://www.verizonwireless.com/support/verizon-messages-faqs/

 

 

KristieQ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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