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Correct Answer!
Recovering old pics
AndyIverson
Member
‎03-02-2022 07:40 PM

I used to have Verizon Cloud and all my pics were backed up. Then my plan expired and now I only have contacts backed up. Is there a way to get back in the plan so I can get those old pics?

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Correct Answer!
Re: Recovering old pics
vzw_customer_support
Customer Support
‎03-02-2022 07:50 PM

Hello, AndyIverson and when's the last time you used Verizon Cloud where your old pictures were backed up?

 

I ask as since Verizon Cloud is now a premium service any archived backups were deleted after 30-days if any customer didn't upgrade to a premium paid version of Verizon Cloud. Once this takes place there is no prior backup we can restore.

 

 

- Alan

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