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Recovering photo albums from cloud?
HDB1
Member

I backed up my photos in the Cloud.  Then I recovered them to my new S7 android.  But the albums did not recover?  How do I get the albums back?

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Re: Recovering photo albums from cloud?
yarelim_vzw
Verizon Employee

Help has arrived HDB1​! I want to make sure we can help you restore all your precious memories. When attempting to restore your albums, are you getting any error messages? Are you able to view your content when logged into your My Verizon Account via a desktop?

Keep us posted and click this link for additional Verizon Cloud on how to Restore Content - Verizon Cloud - Android Smartphone | Verizon Wireless  .

yarelim_vzw

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