Restore Content After Reactivating Cloud

[ThisIsMerlin]

Hi! I deleted my Verizon Cloud less than 30 days ago. I have decided I should continue with the service and reactivated the account. However, the content from the account has not automatically been restored. It is using the same phone number, etc. 

Please advise. 

Thank you!

[vzw_customer_support]

You will want to contact the Tech Team within 30 days of the content being erased. You can do so by calling in, or sending us a Private Message.

[ThisIsMerlin]

Thank you - I sent a private message to your account. 

Just to confirm, is that what you meant - or did you mean through the my verizon app or some other forum? Cheers!

[vzw_customer_support]

ThisIsMerlin, we appreciate you reaching back out to us. We will be sending you a Private Note shortly to help you with your Verizon Cloud account. 

KevinM_VZW

[ThisIsMerlin]

Hi Kevin, I sent the private message and you responded asking me to send a message. Where do I send the message? Or is there someone I can call?

[vzw_customer_support]

You're welcome to call 800-922-0204 or contact us at @VZWSupport on Twitter or Facebook for fast help. Otherwise, just send us a Private Note here.