S-5 Screen damaged - How do I force sync to cloud
Me2-2
Newbie

My S-5 Screen is damaged - How do I force sync to cloud so I can upload to new phone

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vzw_customer_support
Customer Service Rep

Me2-2, having all of your information back up on the device is very important. This can be very tricky to perform if the screen is damaged on the phone. If you plug the phone into the computer while using the USB cord, does your computer pick up the device: http://www.verizonwireless.com/support/knowledge-base-97257/
KevinR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Customer Service Rep

Me2-2, having all of your information back up on the device is very important. This can be very tricky to perform if the screen is damaged on the phone. If you plug the phone into the computer while using the USB cord, does your computer pick up the device: http://www.verizonwireless.com/support/knowledge-base-97257/
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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