Some contacts randomly missing

[Mayeraj]

Randomly then other day about half of my contacts list disappeared. It was all backed up in the cloud but now when I check the cloud from my pc it only shows what my phone shows i.e. the contacts went missing from both places. I wasn't even using my phone when it happened. A friend texted me and I saw his name pop up with the notification but I was driving and didn't open it. A few minutes later the same person texted me again and it just displayed his phone number. I checked then and realized I was missing half of my contacts. This is my work phone please help! If I lose my numbers I'll be totally [removed] .

Profanity removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

[christinej_vzw]

Mayeraj,

We know how important it is to have all of your contacts now a days. I have sent you a private message so we mat look further into this for you.

ChristineJ_VZW

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[ru899091]

Can you share the solution? My phone has the same problem: random contacts missing either fully (entire contact) or partly (numbers). This has been happening for months

[KH-Ornah]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[vzw_customer_support]

This isn't the experience we want you to have with us! What is the make and model of your device?