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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Text notices that my Verizon Cloud account will be closed
fed_up_with_verizon

I keep getting text notices that my Verizon Cloud account will close on 6/29 and all the content will be lost.  I have been backing my phone up to the Cloud and in fact, it is backing up right now.  If I lose all the data, I won't be a very happy camper!  There are pictures in there that I can't get back!  How do I make sure that my cloud is active and Verizon doesn't delete my account?

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Re: Text notices that my Verizon Cloud account will be closed
lukevinyl
Sr. Member

There are messages that go out stating if a cloud account is inactive it will be deleted. Are you sure this isn't what the message says?

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Re: Text notices that my Verizon Cloud account will be closed
mama23dogs

Maybe you are backing up to google?  

I switched carriers and found out the cloud backup would be lost once my number moved.  So I stopped using it years ago.  Google photo, Dropbox, or one drive.  But never again use a private cloud.

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Re: Text notices that my Verizon Cloud account will be closed
vzw_customer_support
Customer Support

We certainly want to make sure your content stays safe and sound! Do you have other lines on the account that the message may be referring to?

YaleK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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