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Transferring from a NOT smartphone to Cloud
SANDRADAISY
Member

I have an old phone that is not a smartphone.  It doesn't store many pictures, and I couldn't figure out how to get the pictures from my phone to my computer.  So, I decided to get Cloud because my phone had a send - online album option.  When I choose that it verifies that the message was sent, but I can't find my pictures on Cloud.  I need help!

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Re: Transferring from a NOT smartphone to Cloud
SANDRADAISY
Member

I'm so discouraged.  All the instructions on Verizon assume everyone has a smartphone.

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Re: Transferring from a NOT smartphone to Cloud
deloused
Sr. Member

Which size storage feature did you add to your account when you got the cloud? Is the cloud backing up any other info like contacts, or is nothing backing up successfully?

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Re: Transferring from a NOT smartphone to Cloud
vzw_customer_support
Customer Support

SANDRADAISY, we want this to work for you. Let's make sure that your device is compatible with Backup Assistant Plus. Which make/model is your old phone?

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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