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Verizon Cloud Access
CLIMIT68
Member

I can't open photos in the Verizon Cloud from my Samsung 5.  It keeps telling me to reload.  But that does not work.  Ideas. 

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Re: Verizon Cloud Access
vzw_customer_support
Customer Support

It's troubling when you're not able to open pictures from your cloud on your device, Climit68. Let me see what's going on and get those photos on your phone.  Are you able to see the photos on your cloud via My Verizon? When did this issue start happening? What's your zip code? Share more details so we can find a solution that works.

EdwinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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