For the past TWO YEARS, Verizon Cloud has refused to backup my contacts, photos, files, and messages. When I tap 'backup now', it tries for a minute, then says 'Backup paused. Service temporarily unavailable.'
This is, of course, far more than temporary. It happens on both WiFi and 4G.
Google Drive 15GB for documents and such free, Microsoft OneDrive 30GB free, Google Play Music for up to 50,000 tracks free. All work fabulously. Google Photos for unlimited normal resolution photos and Google account (if available) for contacts via Gmail (free.)
Making sure the content on your phone is backed up is very important. I know I would be heartbroken if I lost any of my personal information. I don't write down numbers on notepads and I haven't backed up my pictures. Have you tried to delete the Verizon cloud from your phone and then downloaded again?
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This is a ridiculous solution. Why should I go to the trouble (and security risks) of setting up a whole other service instead of demanding that Verizon provide the service I am already paying for?
First of all, the operating system does not allow removal of the Verizon Cloud app. I did uninstall updates and reinstall, and that helped a little. It was able to backup my calls, but then went back to being "temporarily disabled" before accomplishing anything else.