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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Cloud Desktop offered to update after my Windows 10 upgrade. I can see under the status tab that backups are running. However, on the backup tab it indicates no folders are selected for backup. How do I reset it so that it will show what folder
tshemphill
Newbie

Verizon Cloud Desktop offered to update after my Windows 10 upgrade.  After the update I can see under the status tab that backups are running.  However, on the backup tab it indicates no folders are selected for backup.  How do I reset it so that it will show what folders I have selected?

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Re: Verizon Cloud Desktop offered to update after my Windows 10 upgrade. I can see under the status tab that backups are running. However, on the backup tab it indicates no folders are selected for backup. How do I reset it so that it will show what fo
NJMagicman
Contributor

make sure you have the latest version.  seems like the first go around was buggy.  my version is 15.3.7.8.  if you don't have that go to Verizon Cloud Desktop Apps to get the latest.   Or on the backup tab, click on the Back up buttton and repick the folders you were backing up.

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Re: Verizon Cloud Desktop offered to update after my Windows 10 upgrade.  I can see under the status tab that backups are running.  However, on the backup tab it indicates no folders are selected for backup.  How do I reset it so that it will show what fo
tshemphill
Newbie

I had to uninstall Verizon Cloud and then reinstall it.  Once I did that the original backup folders cleared, and the backup tab started acting normally.  Then I just rebuilt them the way I wanted.

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