Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I've been customer for 20+ years but this behavior is infuriating. I am connected to Wi-fi, I have fiber , I am computer engineer. I am only backing up text messages, and call log and yet is taking hours to backup and there is no indication of a progress whatsoever.
Essentially I cannot switch the phone nor back it up and I need it because of work since it stopped working.
Will Verizon in the year 2018, in the 3rd millennium dare to give a reasonable answer, show that understand the problem and fix it?
Or we need to change carrier?