Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon Cloud - LG G5
SHELYN25
Member

I got an email stating that I was losing my Verizon cloud due to inactivity. That's fine, I don't use it very often but, I like to have it just in case.

Went to set up the account and I hit "Next" after the email option and it attempts to launch the cloud. Ends up giving me an error, "Account Creation failed. Please try again. (code: 4052)" Anyone have any ideas? I've read that a lot of iPhone users had that issue as well but I never found a resolution?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Verizon Cloud - LG G5
vzw_customer_support
Customer Support

SHELYN25,

We don't want you to lose any of your saved content. What version of Verizon Cloud are you running? Here is more information regarding the Verizon Cloud deactivation. https://www.verizonwireless.com/support/verizon-cloud-inactive/

DerekR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Verizon Cloud - LG G5
vzw_customer_support
Customer Support

SHELYN25,

We don't want you to lose any of your saved content. What version of Verizon Cloud are you running? Here is more information regarding the Verizon Cloud deactivation. https://www.verizonwireless.com/support/verizon-cloud-inactive/

DerekR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes