Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
How do I fix the problem of Verizon Cloud refusing to backup messages restored from different apps? For example, if one was to restore messages using JS Backup, then Verizon Cloud won't back it up. How do I fix this problem?
Save the file from JS Backup on your SD card, or computer - use something other than Cloud like google or one drive for backup.... you can then restore from whatever cloud you saved the file to. Or your own computer for that matter - as long as yo can access the backup that;s created, you can restore it via the app.
Forrest, thanks for reaching out to us and I know how important it is to back up all your important data. Let's work together on getting this issue resolved for you, are you getting an error message when you try to back up this file? Are these messages from Verizon Messages or the original Messages application?
GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!